The Inn at Jim Thorpe: Comment Card

Guest Comment Card

If you returned to Jim Thorpe, would you stay with us?

Yes No

Would you recommend the Inn at Jim Thorpe to others?

Yes No

Why/why not?

What was the purpose of your visit?

Visiting friends/family
Rafting
Biking
Skiing
Train ride
Shopping
Concert
Town festival
Romantic getaway
Other

What did you like best about your visit?

Please rate the following for us:

Service Prior to Arrival and Check In:

Reservation Process:

Excellent Good Fair Poor

Check In:

Excellent Good Fair Poor

Your accommodations:

Room Decor:

Excellent Good Fair Poor

Room Cleanliness:

Excellent Good Fair Poor

Room Comfort:

Excellent Good Fair Poor

Value of Price Paid:

Excellent Good Fair Poor

Our staff in regard to friendliness, courtesy, professionalism and service:

Reservation Staff:

Excellent Good Fair Poor

Front Desk Staff:

Excellent Good Fair Poor

Housekeeping Staff:

Excellent Good Fair Poor

Management Staff:

Excellent Good Fair Poor

Food and Beverage:

Restaurant Food:

Excellent Good Fair Poor

Restaurant Service:

Excellent Good Fair Poor

Room service:

Excellent Good Fair Poor

Additional comments and concerns:

Was everything at the hotel and your room working properly? If not please indicate what was not:

Did you report the problem?

Yes No

If Yes, how would you rate the resolution?

Satisfaction:

Excellent Good Fair Poor

Timeliness:

Excellent Good Fair Poor

We welcome any comments or suggestions or ideas you have that would make your next stay more enjoyable:

Name:

Date of Stay:

Room Number:

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